COD Fraud Guard - COD Rules

Refused and unclaimed cash-on-delivery parcels cost money on every trip. COD Fraud Guard scores every customer from real delivery outcomes, then hides, renames or reorders COD at checkout using native Shopify Functions. It blocks invalid contact details, tracks parcels automatically, and uses a cross-store risk network to spot repeat refusers before you ship.

Cross-store risk network

• Customer risk scoring from delivered, returned and cancelled orders
• Hide, rename or reorder COD at checkout via native Shopify Functions
• Block invalid phone numbers and addresses without a street number
• Cross-store risk network that flags repeat refusers
• Automatic parcel tracking synced from Shopify fulfillment statuses

• Starter

  $9.99/mo per month

  14-day free trial
  • Risk scoring and risk tags
  • Automatic tracking
  • Up to 5 basic rules
  • 200 tracked orders/month

• Growth

  $24.99/mo per month

  14-day free trial
  • Everything in Starter
  • Unlimited rules
  • Automatic score actions
  • Full analytics
  • 1,000 tracked orders/month

• Pro

  $49.99/mo per month

  14-day free trial
  • Everything in Growth
  • Unlimited tracked orders
  • Courier connectors
  • Priority support

Prices in USD as listed on the Shopify App Store. Billed through Shopify. Check current pricing on the listing ↗(opens in a new tab)

COD Fraud Guard works at stage 2 of 5: Checkout.

1. 1Storefront
2. 2Checkout
3. 3After the order
4. 4Stock
5. 5Records